Privacy Policy

• This Privacy Policy (hereinafter — Policy) defines the procedures for collecting, using, storing, protecting, and sharing personal data of Users obtained through the Site.
• Using the Site constitutes the User's consent to the terms of this Policy. If the User does not agree to the Policy terms, they must refrain from using the Site.
• The Company undertakes to maintain the confidentiality of information and implement necessary security measures in accordance with the legislation of the Republic of Kazakhstan.

The Company may collect personal data of the User if voluntarily provided through feedback forms, requests, or other Site elements.

Collected data may include, but is not limited to:

• First and last name
• Contact phone number
• Email address
• Company name, position
• Other information voluntarily provided by the User

• Responding to User inquiries and requests
• Communication regarding the Company's services and products
• Processing and fulfillment of orders
• Improving service quality
• Administrative and other tasks related to the Company's operations

• Lawfully and fairly
• Only for specific, explicitly stated purposes
• Only with the User's consent or other legal grounds
• With limitation to the data volume necessary for the processing purposes
• Ensuring data accuracy and currency

The Company does not transfer personal data to third parties, except in cases:

• Required by the legislation of the Republic of Kazakhstan
• For fulfilling obligations to the User (e.g., engagement with partners to process a request) — but only while maintaining confidentiality
• When the User has given separate consent

• The Company implements organisational and technical measures to protect personal data from unauthorised access, loss, misuse, modification, disclosure, and destruction.
• Access to personal data is granted only to authorised Company employees bound by confidentiality obligations.

• Personal data is retained no longer than necessary to achieve the processing purposes, unless a longer retention period is required by law.
• Upon achieving the processing purposes, the data shall be deleted or anonymised.

The User has the right to:

• Obtain information about their personal data
• Request clarification, blocking, or deletion of data if it is incomplete, outdated, inaccurate, or processed in violation of legislation
• Withdraw their consent to the processing of personal data

• The Company reserves the right to amend the terms of this Policy in accordance with legal requirements and data processing practices.
• The updated version is published on the Site and comes into effect upon publication.

If you have any questions regarding this Policy, please contact us using the details provided on the website quadro.com.kz.